For the last 2 years I’ve been using iTunes to manage my database of songs. I know some of you are probably wondering why I’ve chosen to go with a closed source piece of software, especially since I’m such open source proponent. Well… to be honest, iTunes is one of the best applications I’ve used for Windows. Anyway, I’m not here to debate OS vs CS, I’m simply here to state some observations I’ve had concerning the operation of 2 pieces of software.
I’ve had cable modem since it was alpha tested here in Madisonville over 5 years ago. Two years ago, I broke down and installed their Charter Security Suite (CSS) to manage security and virus protection on my laptop. It worked fairly well for a period of time, but always seemed to make my computer lag just a little bit. I was willing to live with this as it didn’t seem to be much of a problem. The actual problem was the fact that I hadn’t noticed how much my system was lagging.
For the past 2-3 months, every time I listened to my music through iTunes, the songs would lag and skip. This happened at the same point in the song every time, about 11 seconds into each song. In addition to the audio lagging, the computer would virtually freeze up for between 5 - 15 seconds during this time. Needless to say, this became quite a big problem for me as I absolutely abhor a slow computer. The clincher was when my email stated getting hosed because the maching was lagging out while I was trying to work. The thing that I really didn’t understand was the fact that it was happening to my fairly new system. Granted, my laptop is 4 years old, but it is still middle of the road for machines today with 2.2G CPU, and 1.25G Memory. Then something caught my eye.
On a hunch I opened Windows Task Manager while listening to iTunes and working in Outlook. I noticed that after every song change a process was being run, fssm32.exe, that would completely consume the CPU cycles and freeze up the machine. Could this be the rogue process that was causing my system to act like a i486?
After looking around, I found that the process actually belonged to F-Secure’s Security Suite which just so happens to be the primary program behind CSS, and it seems to lag more systems than mine.[1]
I decided to dump it and go with a competitor for a trial period since I still had the activation code and could always reinstall the Charter Product. I must say that since I’ve gotten rid of CSS, I’ve not had a single lag with my iTunes, my online gaming experience, or my Outlook.
As there are a lot of users out there who have CSS, I’m hoping that this article helps them out some with their lag issues as well. Now all I’ve got to do is clean out my music library to free up some space for music I actually listen to. 