Corridor 9

I spoke with a wonderful lady named Vickie (extension: 2603) at Newwave Corporate office just a few minutes ago. She was exceptionally helpful and very straightforward in her efforts to help me with all these connectivity issues.

What brought up another Newwave call? Well, I was at Station 1 today and decided to run a speedtest in a bit of downtime. My jaw almost hit the floor when I saw the speedtest jump to the 10Meg mark. At one point it even hit 11Meg though most of the tests were between 8 and 10 megs on the download rate. However, when I got back to my station and ran a speed test I was getting rates around 600K yet again. Now that I had proof that 10Meg service was working in Madisonville, I decided to call Newwave to set up tech calls.

I have a service call setup for my house tomorrow, and another setup at work on Friday. I’m hoping that these calls help resolve the speed problems that have been plaguing Madisonville for the last few months.